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  • Does SHAPE create websites for business?
    Absolutely we do. SHAPE have been creating premium-quality brochure and e-commerce websites for clients since opening our doors. In most cases, your website is your most important marketing tool. It's where your prospective customers go when they want to learn about you and your products/services. Not only should the aesthetics and content reflect your brand and values, but it also needs to be user-friendly and easy to navigate. Our designers will make sure that your visitors receive the highest quality user experience (UX) on their journey to becoming your future customers.
  • Do you provide maintenance for my website after it has been designed?
    Yes, we do! Upgrades in software, plug-ins, content and even the Internet itself can frequently cause unintended changes to your site. This can result in a number of faults including shifted text, broken links, missing images, etc. These kinds of errors not only ruin the look of your site but also have a damaging effect on your hard-won SEO. Left unresolved, they will likely have a permanent, detrimental effect on your website's performance. Your site needs to be frequently scanned for a multitude of potential errors and this can be time-consuming and let's be honest, a bit of a pain! But fear not, we can take care of all of that for you allowing you peace of mind. Depending on your requirements, SHAPE offers several WIX website maintenance options. We monitor your site and make any necessary changes, keeping it in pristine condition whilst you get on with running your business.
  • Does SHAPE provide SEO and PPC marketing services?
    There's no point in having the most brilliant website if no one can see it, right? Yes, we provide a full range of digital marketing services to get your website ranking high for your chosen keywords. Call us today and we'll be happy to discuss your requirements.
  • What platform do you use to design websites?
    For several years, we designed our websites on different web platforms such as Magento and WordPress. However, we wanted to specialise in one and become the experts for that platform. After completing months of research and consultation, we made our decision. Judging over a wide range of criteria, only one platform completely outperformed all others and that was WIX. As a multi-billion company, their ongoing software development means we can offer our clients the latest in Website design. It also means that those clients of ours who like to be involved in the maintenance of their websites can do so without having to learn code. Whatever your requirements, please don't hesitate to contact us for a chat to see how we can help
  • I can't see the wood for the trees when it comes to my brand. Can you help?
    Of course. Firstly, please realise that you're not alone. Many business people find it hard to get visibility on their brands. Hardly surprising, considering they are so close to it every day. We know how to examine brands in an objective way. We know what to look for, what's important and whats not. That's why it's so important to conduct a brand audit. It will give you clarity on your brands current positio, how you compare with your competition and what opportunities you have. Its vital you know where you are, before deciding where you want to go and what you need to do to get there.
  • Does SHAPE handle printing?
    Yes, we we can handle all your printing requirements and can even warehouse your materials for you until you need them. In fact, we have our own Digital Print Centre with the latest printing technology providing eye-popping colours and finely detailed images.
  • Branding can have many definitions. What do you mean by Branding?
    It sure is confusing, as different players in the creative and other industries put their spin on the true definition of Branding. Your brand is essentially your reputation. It's how people think and feel about you in their gut when they hear your name or see your logo. It follows therefore that everything you do to create the image of your brand is considered branding. Mostly we think of the visual elements like our name, logo, and website. These form part of our identity but our brand is a whole lot more. It goes as far as the product or quality of service we provide. The way we behave, sound and treat our customers. Every touchpoint your customer experiences will shape their opinion of your brand. Branding is the practice of matching how your audience perceives your brand with how you want them to perceive it. For more definitions of branding terminology, check out our glossary (see footer for link button)
  • Do I get the original files from you when my project is signed off?
    Our service is exactly that, a service. The methodology our designers put together your artwork is proprietary to SHAPE. When we quote your work, unless otherwise specified, we quote for delivery to you of a final hi-res PDF, website or a printed product. The original artwork remains our intellectual property. Just as you wouldn’t expect a restaurant chef to hand you over the ingredients, recipe and methodology after your meal, likewise, the original artwork files remain with SHAPE.

We’ve compiled some of the questions people most often want to know about SHAPE below. If there’s something we’ve missed, let us know and we’ll answer it in full just as soon as we possibly can.

Find out how we can help your brand

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